Terms of Use

Last updated: 11th September 2026

Welcome to Victoria's Accessories. By accessing or using our website, https://victorias-accessories.com/, you agree to these Terms of Use.

1. About Us

This website is operated by Victoria's Accessories.

If you have any questions, please contact us at:

Email: enquiries@victorias-accessories.com

2. Products

We offer handcrafted bridal hair accessories, including hairpins, hair combs, headbands and related accessories.

As many of our products are handmade, slight variations in colour, shape, size, placement or finish may occur. These differences are part of the handmade nature of each piece and are not considered defects.

We make every effort to display product photographs, colours and descriptions as accurately as possible. However, colours may appear slightly different depending on your screen, device or lighting.

3. Orders

By placing an order through our website, you confirm that the information you provide is complete and accurate.

After placing an order, you will receive an order confirmation by email.

We reserve the right to refuse or cancel an order if:

a product is unavailable;
incorrect product or pricing information has been displayed;
payment cannot be processed;
we suspect fraudulent or unauthorised activity; or
there has been an obvious error on our website.

If a paid order is cancelled by us, the amount paid will be refunded.

4. Prices and Payment

All prices are shown in the currency displayed on our website.

Prices may change at any time, but changes will not affect orders that have already been confirmed.

Payment must be made using one of the payment methods available during checkout.

By providing payment details, you confirm that you are authorised to use the selected payment method.

5. Handmade and Made-to-Order Products

Some of our products are handmade or made to order.

Because each piece may be individually crafted, slight differences between products may occur.

Where production times apply, these will normally be stated on the relevant product page.

Customised or personalised products are made according to the information provided by the customer. Customers are responsible for ensuring that any personalisation details submitted are correct.

6. Product Care

Our accessories are delicate and should be handled and stored with care.

We recommend keeping products away from water, perfume, hairspray, cosmetics, excessive heat and moisture unless otherwise stated.

Damage caused by misuse, improper handling or failure to care for the product appropriately is not considered a manufacturing defect.

7. Website Use

You agree to use our website only for lawful purposes.

You must not:

interfere with the operation or security of the website;
attempt to gain unauthorised access to our systems;
introduce viruses, malware or harmful code;
use the website for fraudulent purposes;
scrape or systematically copy website content without permission; or
use our website in a way that infringes the rights of others.

We may restrict access to the website where reasonably necessary to protect our business, customers or systems.

8. Intellectual Property

All content on this website, including photographs, product designs, text, graphics, logos, branding and other materials, belongs to [Brand Name] or its licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish or commercially use our content without our prior written permission.

Purchasing a product does not transfer any intellectual property rights relating to the product design, photography or branding.

9. Third-Party Services

Our website may use third-party services such as payment providers, social media platforms and other service providers.

We are not responsible for the content, availability or operation of third-party websites or services that we do not control.

Your use of third-party services may also be subject to their own terms and conditions.

10. Promotions and Discount Codes

From time to time, we may offer promotions or discount codes.

Unless otherwise stated:

discount codes cannot be exchanged for cash;
discount codes cannot normally be combined;
promotions may have an expiry date; and
we may change or withdraw a promotion at any time where reasonably necessary.

Discounts must normally be applied before completing checkout.

11. Limitation of Liability

We aim to keep the information on our website accurate and up to date, but we cannot guarantee that the website will always be available or completely free from errors.

We are not responsible for losses or delays caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded under applicable consumer law.

12. Other Policies

Your purchase and use of our website may also be subject to our separate:

Refund Policy
Shipping Policy
Privacy Policy

These policies are available on our website and should be read together with these Terms of Use.

13. Changes to These Terms

We may update these Terms of Use from time to time.

Any updated version will be published on this page together with the revised date.

14. Governing Law

These Terms are governed by the laws applicable to Malta, subject to any mandatory consumer rights that may apply in your country of residence.

15. Contact Us

If you have any questions about these Terms of Use, please contact us:

Victoria's Accessories 
Email: enquiries@victorias-accessories.com
Website: https://victorias-accessories.com